Senior Business Transformation Manager – Airfreight Product

Job Title: Senior Business Transformation Manager – Airfreight Product

Location: Atlanta, GA

DHL Global Forwarding (DGF) is a leader in managing the flow of goods and information across global supply chains, utilizing air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing and distribution centers.

As part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries, we are committed to excellence and growth.

We are seeking a Senior Business Transformation Manager – Airfreight Product to lead and manage significant efforts aimed at transforming our operational airfreight product setup in the US.

This role is pivotal in driving cost reduction, increasing operational efficiency, and ensuring adherence to DHL's "Simplify" initiative.

As the Senior Manager, Business Transformation, you will work closely with Senior Leadership to identify areas for improvement, strategize, and build a comprehensive transformation roadmap.

This includes developing tools, governance structures, and a compelling change story to facilitate milestone development, tracking, and realization.

If you are a strategic thinker with a passion for change management and operational excellence, we want to hear from you!

This position may be based at any of the DHL Global Forwarding Stations across the United States.

Key Responsibilities:
·       Engage with internal and external key stakeholders to build strong relationships.
·       Analyze existing setups to understand the complexities and cross-functional interdependencies of operational processes and workflows.
·       Collaborate with executive leadership to identify, document, and propose solutions for systemic issues.
·       Select the appropriate tool suite to document the transformation roadmap and associated milestones for each initiative.
·       Train, coach, empower, and support direct reports to foster a high-performing team.
·       Manage resources and implement updated processes effectively.
·       Drive adaptive change management communication and provide executive updates.
·       Monitor and evaluate performance against established KPIs, recommending adjustments as needed.
·       Collaborate with executive team members to identify and prioritize strategic growth opportunities and continuous improvement initiatives.
·       Engage with internal and external key stakeholders to build strong relationships.
·       Analyze existing setups to understand the complexities and cross-functional interdependencies of operational processes and workflows.
·       Collaborate with executive leadership to identify, document, and propose solutions for systemic issues.
·       Select the appropriate tool suite to document the transformation roadmap and associated milestones for each initiative.
·       Train, coach, empower, a...