A/R Customer Service Representative - Remote

Network HealthCare Pharmacy - Franklin

FT POSITION - 8:00 AM TO 5:00 PM

Network HealthCare Pharmacy (a closed-door pharmacy) is seeking a motivated A/R Customer Service Representative - Remote for our Franklin, TN location.

Under general supervision of A/R Director, the A/R Customer Service Representative identifies, analyzes and resolves routine accounts receivable issues with the assigned portfolio of accounts.

The A/R Customer Service Representative applies acquired job skills in the performance of accounts receivable responsibilities with company policies and procedures.

PRIMARY RESPONSIBILITY:


* A/R Customer Service Representative will process Census, Claim Rejections (Error Resolution and Reports), Month-end A/R Processing, Reporting, and Auditing


* Answering phones



* Detail-oriented person, works well with numbers, and a fast-paced environment with monthly deadlines.


* Knowledge of insurance programs, federal, state and commercial.


* Good computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications.


* Strong oral and written communication skills to effectively communicate with all levels of management.


* Ability to organize, prioritize, and multitask is necessary.


* Having a desire to learn and being able to work well in a team environment.


* Must be able to work independently with minimal supervision as necessary, and alternately work cohesively within a team environment.


* Data Entry, filing, phones, and other general clerical duties as assigned.

PHYSICAL DEMANDS


* The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:


* This is a sedentary position which may require sitting at computer up to seven (7) hours per day


* Occasionally lift or move up to 20 pounds


* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.

QUALIFICATIONS:


* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


* Have basic knowledge of general office procedures


* High school diploma or general education degree (GED); or related experience and/or training or equivalent combination of education and 2 years 'AR experience.


* QS1 experience a plus


* Strong Computer Keyboarding and Data-Entry Skills


* General knowledge of working in an accounting department a plus

NHC is an Equal Opportunity Employer.