Operation Assistant

Job Responsibilities:
Provide good and professional after sales service for store various customers

Handle all repairing case effectively.

Ensure fluent and smooth Communicate with Paris ASS team or operation team and sales team.

Assist store to handle and follow up ASS case occurred at store.

Provide good quality and regular reports and analysis

Train sales team to improve the ASS knowledge and communication skill to improve service.

Support cashier work

Other OP tasks assigned

Requirements & Capabilities:
At least 2 years well traced working experience in customer service position, including luxury industry and hotel service background

Good sense of service

Good oral and written English

Good office software application ( word, excel PPT);

Good communication skills and a team player

Good organization skills, logical thinking

University graduate above

As a responsible employer, we are committed to ethics, diversity, and inclusion.

Join the Hermès human adventure!