Fleet Services Contracts Admin

Why Join Altec?

Altec is a manufacturing company, Made in America.

Altec associates are empowered to build products that make a difference for our customers, communities, and industry.

Founded in 1929, we work to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets.

Altec products and services can be found across the U.S.

and in over 100 countries around the world.

There is an opening for a Contracts Administrator for Altec Fleet Services, in St.

Joseph, MO.

Altec Fleet Services has a growing portfolio of both internally developed and third-party connected vehicle products.

This position will provide a challenge and job satisfaction for candidates who are interested and excited to learn new fleet management technologies, and how Altec's customers are using these technologies to better optimize the safety, compliance, performance, and economics of their fleets.

This hire should reside in the St.

Joseph, MO area.

Basic Qualifications, Experience, and Skills Required

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

High School Diploma or GED required and five years of experience in an industry-specific field (e.g., Customer Service with information systems products or product services; database management for information systems products; or experience using vehicle telematics products)

OR

Bachelor's Degree (preferred) and two years of experience in an industry-specific field (e.g., Customer Service with information systems products or product services; database management for information systems products; or experience using vehicle telematics products)

ALSO


* Comfortable in presentation and other public speaking settings


* Experience in providing high levels of customer support


* PC skills using spreadsheets, word processing and other office management applications


* Strong typing, date entry skills required


* Experience with MS Excel, MS SharePoint, Oracle System is preferred

The successful candidate will have excellent written and verbal communication skills and be able to work with team members and to work with minimal supervision.

This position requires effective relationships with outside and inside contacts to carry out company policy and programs.

Major Responsibilities


* Administer the Altec-Geotab reseller operations including:
+ Internal and external customer database administration.
+ Hardware purchasing.
+ Subscription and device administration.
+ Prepare and submit Oracle invoices to customers.

Code invoices in Markview.
+ Sales and marketing support.
+ Customer onboarding.
+ Customer product support.


* Conduct live demonstrations of telematics products to prospective customers (may be via teleconference or in-person).


* Conduct live training sessions for telematics customers (may be via ...