(Remote) Technical Consultant

SmartWorks is seeking a talented and motivated Technical Consultant who can balance their business knowledge, technical skills and strong interpersonal skills.

The Technical Consultant will interact with our customers, development teams and third-party software vendors to gather and document requirements, deploy applications and provide implementation support and training.

As a Technical Consultant, you will be required to travel throughout North America approximately 30% of the time when safe and appropriate.

While you're not traveling throughout Canada and the US, you will be able to work remotely from home or out of any of the Harris offices.

This role is available remotely within Canada and the US.

This role requires travel up to 30% in North America.

A valid passport is required.

What your new role will be:



* Design and implement SmartWorks solutions to meet customer requirements


* Integrate SmartWork’s application suite with 3rd party software interfaces


* Develop and maintain project documentation, standard operating procedures, and other documentation as required


* Lead or assist in training sessions with SmartWork’s customers and provide implementation support


* Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants


* Provide consulting services based on knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data


* Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes

What we are looking for:



* Experience in the technical field (for example, Electric or Computer engineering, Computer Science) or a degree/diploma in the related field


* Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc


* Comfortable working in Linux and Windows


* Ability to travel in North America up to 30% of the time


* 5+ years of relevant work experience in software implementation


* Strong working knowledge of object-oriented design (C/C++ or Java)


* Previous experience in the Utilities industry

What will make you stand out:



* Possess strong analytical skills to understand requirements


* Demonstrate excellent verbal and written communication skills in English


* Can work independently, but most importantly, as a team player


* Demonstrate positive attitude and determination


* Previous experience in training customers and writing technical documents

What we can offer:


* 3 weeks' vacation and 5 personal days


* Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment


* Employee stock ownership and RRSP/401k matching programs


* Lifestyle rewards


* Remote work and more!

About us:

SmartWorks empowers utilities to navigate change and unleash the potential of the smart infrastructure.

At SmartWorks we are committed to delighting our cust...