Supervising Accounting Technician

The Riverside County Treasurer-Tax Collector's Office seeks to fill a Supervising Accounting Technician position located in Temecula.

The selected candidate will have extensive experience in public service, property tax collection, and paraprofessional accounting work.

Under direction, this position will perform paraprofessional accounting duties, utilizing technical accounting principles and procedures to maintain an accounting system.

The role involves overseeing the fourth-floor Public Service Unit at the County Administrative Center, supervising both regular and temporary staff, and ensuring high-quality customer service.

Key responsibilities include managing staff schedules, training, performance appraisals, and handling disciplinary actions as needed.

The supervisor will also be responsible for the planning, coordination, and supervision of complex fiscal operations, including the IVR Agent Client Display (ACD) and front counter cashier duties.

Additional duties include handling difficult customer inquiries, reviewing penalty cancellation requests, overseeing equipment maintenance, and supporting accounting and tax payment processing functions.

The position requires strong leadership, problem-solving abilities, and the capacity to work independently while providing administrative and program support, including research, analysis, and interpretation of complex government legislation and financial regulations.

The most competitive candidates will possess relevant experience and the ability to maintain a calm and composed demeanor at all times while effectively managing interactions with challenging taxpayers.

They must be skilled at prioritizing tasks, delegating responsibilities, and accepting feedback and direction from supervisors.

Additionally, experience with the Aumentum program for researching and reviewing tax bills, as well as proficiency in navigating the Voice Response System (IVR) and Agent Client Display (ACD) systems, is essential.

HIGHLY IMPORTANT - ALL CANDIDATES MUST UPLOAD A COPY OF THEIR TRANSCRIPT(S) BEFORE SUBMITTING THEIR APPLICATION.

Meet the Team!
The Riverside County Treasurer-Tax Collector is responsible for the billing and collection of property taxes, as well as for receiving, processing, investing, and, most importantly, safeguarding public funds, as mandated by the laws of the state of California.• Supervises and reviews the work of a fiscal support unit; resolves difficult problems pertaining to the work of the staff; personally performs the more difficult work of the unit.

• Reviews work procedures and recommends changes to be more efficient.

• Trains staff in how to perform the work, including office/program policies and procedures.

• Analyzes procedural and/or technical problems; develops recommendations regarding resolution of other problems and/or resolves the problems; acts as a resource to staff.

• Provides support functions to managers and professional accounting staff in accomplishm...