Computer Based Training Officer - Agency Education/Information Services

The County of Riverside's Agency Education/Information Services Division at Riverside University Health System's Medical Center seeks a Computer Based Training Officer to join our team in Moreno Valley.

These positions will be responsible for planning, designing, developing, and authoring computer-based training programs along with web-based trainings and videos, and providing support to staff in computer-based training usage.

Preferred Qualifications:


* Experience with Adobe Captivate


* Experience with Adobe Creative Cloud Suite


* Basic Graphic Design Skills and knowledge & experience pertaining to Photoshop, Illustrator, Adobe Suite, etc.


* Experience with PowerPoint


* Experience with Microsoft Office


* Experience with Moodle, HealthStreem or other Learning Management Systems


* Having experience and technical knowledge in videography/photography (including filming and video content creation).


* Familiarity with camera operation, lighting, and video editing is very beneficial for multimedia projects.

Schedule:

Monday through Friday - Day Shift - 4/10 - 6:30am to 5:00pm (Remote work is not an option))

Meet the Team! RUHS Website• Depending on the Area of assignment, duties may include, but are not limited to, the following:
• Plans, develops and coordinates Computer Based Training programs and other computer-related training needs for the Department utilizing Learning Mangement Systems Software and Content Development Software.
• Consults with supervisory and management staff to interpret subject matter and develop course content.
• Edits and modifies program materials according to specific legislative changes or other necessary requirements; develops instructions and screen dynamics; creates appropriate graphics to reinforce content.
•Receive, log, and route user calls for assistance or repair; monitor trouble call/resolution information; follow up on and report aged calls to ensure a timely response.
•Inform and train users in a web browser and software operation; analyze and make recommendations on response time, training design, user support needs, or customer satisfaction
•Prepare training, support, technical documentation, and procedures for educational and staff development.
•Manage and support Learning Management Systems environment similar to: (Moodle, Health Stream, Sakai.

EdApp, etc.)
•Troubleshoot Learning Management System (LMS) issues; provide resolution to desktop communication problems and remote system connections; troubleshoot software, and web (browser) errors, account management, and coach users in correcting reported problems.
•Front-End web development, to locate, design and use graphics, multi-media elements, and links in web page design; map and maintain consistency in the flow of the site; evaluate use and usability of assigned sites.
•Maintain the integrity of site information (i.e., updated data, relevant links) updating content, and system changes.
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