Eligibility Representative - Accredo - Remote

As an Eligibility Representative - Accredo,you'll be part of a dedicatedteam whichhelps our specialty pharmacy patients coordinate their medication needs and pharmacy insurance coverage for complex medical conditions such as HIV, rheumatoid arthritis and cancer.

This role is on the front lines with patients anddoctorsoffices, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.

Here's a little more on how you'll make a difference:


* Help patients get the medication they need.Use the knowledge you gain from training, your problem-solving skills and support from your teamtoanswer patient calls effectively.

You'll coordinate and ensure services are covered under insurance coverage and talk to patients about their deductibles, co-payments, and authorizations.


* Interact directly with healthcare providers.

You'll research issues on benefits coverage with pharmacist and doctors' office and provide guidance to our patients about medication coverage.


* Juggle multiple tasks without sacrificing attention to detail.You will be busy handling multiple requests at any given time as well as documenting information from your conversations in our computer system.

What You Should Have:


* High School Diploma / GED required, a bachelor's degree is preferred.


* Customer Service experience


* Health care experience withknowledge ofmedical insuranceand terminology is preferred and will make you successful in this role!


* General PC knowledge includingexperience working withMicrosoft Office


* Excellent communication skills (verbal and written)

What you'll love about working here:


* Fun, friendly, and unique culture - Bring your whole self to work every day!


* Choice of three unique medical plans


* Prescription Drug, Dental, Vision and Life Insurance


* Employee Contributions for HRA and HSA accounts


* 401K with Company Match


* Paid Time Off and Paid Holidays


* Tuition Assistance

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.

We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people.

Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance...