Food & Beverage Operations Manager

At voco Grand Central Hotel, we are looking for a Full Time Food & Beverage Operations Manager to join us in creating a warm voco welcome for our guests!

Our locally curated voco Grand Central stands strong in Glasgow’s city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike.

Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history, and storytelling with our relaxing spaces for guests to enjoy. 

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire.

We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression.

With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish. 

Our Food & Beverage Operations Manager support the Director of Operations with the effective and efficient running of the hotel food and beverage teams, with direct responsibility for up to four divisions within the department ensuring financial targets are achieved whilst maintaining the highest of standards to ensure guest expectation is consistently exceeded. 

This role is highly varied, you will be supporting to manage our Champagne Central Bar, C&B and Breakfast departments so someone with a wide range of experiences within a wider F&B department would be well suited.

You will form part of our leadership team and work closely with the other F&B Managers to ensure the guest experience is personalised and always exceeds expectations. 

Working as a Food & Beverage Operations Manager you will ensure all team members are trained to a high standard, manage rotas, and work a variety of shifts including Days, Evenings and Weekends (including bank holidays). 

We are looking for someone who has… 


* F&B management and team leadership experience for 2+ years in a property of similar size & standard 


* Adaptability – you will perform a variety of activities as needed across all food and beverage departments. 


* Expected to have completed Food Safety Level 2 and completion of other appropriate and relevant courses.


* Knowledge of appropriate F&B systems to support operational processes table reservation management system, Micros Simpony (or relevant POS) and dimensions. 


* Knowledge on critical issues and potential technology and trends in food and beverage 


* To be able to talk through activities that would be required on a food and beverage marketing calendar and recognise how to impact different booking channels.

Being a host at voco, we offer you the following benefits…


* Competitive salary plus annual bonus and great IHG perks!


* 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 


* For your we...