Presale Support Lead Analyst (Remote)

Role Summary

Partner with Sales Representatives to drive and coordinate aspects of new business and existing business (retention/growth) opportunities for the O500 Buyer Group.

Integral in driving membership and revenue growth by establishing plan design solutions, including benefit interpretation, identification of non-standards to Cigna benefit administration, proposing alternatives, and adhering to legislative compliance.

Must thrive in a fast-paced, dynamic and evolving environment that relies heavily on strong team work within the core and extended enterprise.

Using independent judgment and discretion, recommends changes in processes related to support of new and existing business.

Mastery level of proficiencies in the following:

Role Components

• Analytical review of data to determine viability of a prospect

• Effectively communicate with brokers to obtain critical data elements and negotiate timing

• Strategize with Sales partner on funding and benefit solutions specific to client needs.

Make recommendations based on industry, benefits and product knowledge.

• Determine benefit intent and partner with underwriting in the development of a quote

• Creation and maintenance of Opportunities in SFDC, including sculpting benefits in the Benefit Sculpting Tool, applying Legislation/Compliance and coordinating all Performance Guarantees

• Support development of financials, including review of translation factors, benefit/plan design solutions, network solutions, understanding financial risks and caveats

• Initiation of all SFDC activities, participation in Strategy/LCR calls, and collaboration with the Sales Team, Proposal Unit, and other enterprise partners.

Involvement will ensure accuracy, thoroughness, and high quality proposals, best positioning Cigna to win.

• Initiate and coordinate with respective business units for other lines of coverage (Alliance, Allegiance, Behavioral, Group, International, Payer Solutions, Voluntary, Seniors, Wellness, etc.)

• Project Manage RFP process as the Primary Contact for all engaged business units

• Review & coordinate all deliverables (Financials, Questionnaires, Benefit Summaries/Plan Designs, Performance/Discount Guarantees, Repricings, Disruptions, Geos, exhibits, etc.) meeting all internal/external deadlines

• Stays abreast of new product initiatives (Sales Wire) as they are introduced as well as a lens on health care industry-specific impacts as a result of ongoing changes to PPACA, including but not limited to potential changes to related sales processes.

• Act as a SME (Subject Matter Expert) to help identify gaps and incorporate changes into the Presale process.

Qualifications

• BA/BS highly preferred or equivalent experience

• 2+ Years of Presale experience preferred.

• Background in Insurance, Healthcare, Employee Benefits, Sales, Finance, Underwriting & Risk, Account Management, Project Management, Consulting Services

• Advanced knowledge of ...