Pharmacy Technician Inbound Call - Work from Home, OH, IN & FL - Accredo
Candidates must reside in the states of Ohio, Indiana and Florida.
Are you ready to step into a position that combines your communication skills, attention to detail, ability to multitask, and unrelenting drive to help patients?
We're looking for Registered/Certified Pharmacy Technicians to join our pharmacy team.
If you've worked in Pharmacy Operations before, this role is different - you'll take your knowledge and expand it beyond your belief.
Take a break from a retail environment, enjoy a set schedule, and come enjoy the satisfaction of helping others!
The Front-End Pharmacy Technician could be responsible for taking inbound calls transferred from contact center representatives.
Calls would either be resolved or transferred to a pharmacist as appropriate.
Other Front End Pharmacy Technician functions involve responsibility to perform data entry or other pharmacy queue work, typical of a registered pharmacy technician.
What you'll do:
* Be a superstar in the eyes of providers and patients alike: Take inbound calls from contact center representatives and resolve or transfer to a pharmacist as appropriate.
* Pay attention to detail: Translate prescriptions from the prescriber and enter information in the patient's profile in accordance with state regulations.
* Be a team player: Work with pharmacists per work instructions, policy and procedures, management direction or any national or state regulations.
You'll start with training, but you're not doing it alone.
You'll enjoy a supportive environment with your peers and other teams who want you to succeed.
* You'll ensure quality assurance, report adverse events, and assist with prescriber and patient outreach.
What you need to do the job:
* High School Diploma or GED required
* 1+ year of relevant experience
* Valid Pharmacy Technician license required
* Basic math and computer skills including Windows navigation, Microsoft applications, internet and email required
* Strong verbal and written communications skills
* Ability to learn internal systems, processes and programs as needed
* This role is required to reside in the state of Ohio, Florida, or Indiana
Why you should join our team:
* Benefits that start on day 1
* 18 PTO days + 8 holidays off/year
* Tuition reimbursement
* 401K match
* Consistent 40-hour work week, Monday - Friday
* Voluntary Overtime
* Real clinical focus on pharmacy skills (i.e.
not just using the cash register!)
* Great safety record for our patients
* Career progression opportunities
NOTE: We are currently training in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection.
A mobile or hot spot environment is not acceptable, and you may need to purchase an Ethernet cord depending on your current set up.
This role is WAH/Flex which allows most work to be performed at home.
If you will be wo...
- Rate: Not Specified
- Location: Bloomfield, US-CT
- Type: Permanent
- Industry: Finance
- Recruiter: Cigna
- Contact: Recruiter Name
- Email: to view click here
- Reference: 25000699
- Posted: 2025-03-14 07:50:48 -
- View all Jobs from Cigna
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