Sales Force Excellence Manager

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Job Overview:

You will lead SFE strategy & execution for Japan Pet Health & Farm Animal sales force.

In short, SFE’s goal is to provide more effective, efficient and innovative sales force operation strategy

under given resources.

SFE strategy includes customer segmentation, territory setting, call (FTF & Digital) reach & frequency target setting and providing effective reporting and promotion tools for commercial team.

You will report to Head of Commercial Operations and by also closely working with General Manager, Head of Sales, you will make a change in Japan commercial model through this SFE strategy.

You will also work with International SFE leaders to implement global SFE directions in a better way to best fit for Japan market.

Key roles & responsibilities are as below;

Customer data analysis/segmentation


* Analyse customer data (for pet health & farm animal) based on sales actual and potential (# of animals, etc) and propose segmentation to prioritize approach model by sales reps.

Frequency of analysis is biannually or annually + ad hoc investigation depending on situation.

SFE KPI setting & tracking


* Based on above customer segmentation, you will propose sales rep’s SFE KPI such as customer  reach %, call frequency and % time in field target.


* Above SFE KPI need to be tracked for good execution and you will provide reporting & analysis and proposal periodically for improvement

Providing solutions for effective reporting & promotional report/tool


* We are using Veeva/Tableau platform for call note entry & reporting and you will purse for the best use of them and are encouraged to make new idea/solution proposals for more effective commercial operation model   

Qualifications & Experience:

· 3+ years business experience related to commercial data analysis

· Business experience in commercial project management/implementation

· Business English speaking/writing skill

· Bachelor’s Degree

Qualities:

· Ownership mindset to drive improvement/changes continuously

· Interpersonal skill to do tough convers...