Sales Program Coordinator

MORGAN OLSON LLC

Morgan Olson is the leading walk-in van body manufacturer in North America producing over 7,500 vehicles annually.

Morgan Olson's portfolio of customers serves a multitude of industries and delivery applications.

The primary industry served by these iconic Morgan Olson Walk-in vans is parcel package pick up & delivery because most everything ordered on-line is delivered by a Morgan Olson Walk-In Stepvan.

Other key industries served include Textile Rental and Laundry services, baking and snack foods, newspaper delivery, service & utility vehicles, and the ever-growing mobile cuisine food trucks!

Morgan Olson's leadership stands committed and focused.

Reinvesting tens of millions of dollars back into Morgan Olson's production facilities with state-of-the-art equipment and advanced automation technologies, producing the safest and most efficient "last mile" home delivery work trucks on the market today.

Job Title: Sales Program Coordinator

Job Description:

The objective of this role is to support the sales team and customers through order tracking and cross-functional coordination to ensure a streamlined process up to the start of production.

This role will also be critical to improving and maximizing sales tools to improve the sales process efficiency.

ESSENTIAL FUNCTIONS AND ACTIVITIES:


* Support cross-functional meetings to be the voice of the sales department regarding open orders.


* Manage phone calls and correspondence (e-mail, letters, packages etc.) with customers and industry partners.


* Support sales managers with entry of customer orders, processing sales order changes, and follow-through to ensure accuracy of information entered.


* Work closely with sales managers to ensure all supportive documentation is included and accurate.


* Collaborate with Chassis OEMs to obtain chassis information for sales and engineering teams.


* Manage Salesforce projects to continue to improve the tool for sales needs.


* Lead special projects within the sales department that are identified to bring overall value and efficiency to sales processes.


* Work with Continuous Improvement team to support the Sales Department in Kaizen events.


* Generate production reports for customers.


* Handle requests and work internally to find answers for our customers.


* Processing invoices and mailing documentation to customers.


* Populate build sheets for customers by combining information from multiple sources.


* Adheres to safety policies and practices strong safety habits 100% of the time.

QUALIFICATIONS:


* Strong communication skills to participate in cross-functional dialog at every level of both the Morgan Olson and customer organizations.


* Strong Microsoft office skills.

Proficient in Microsoft Excel.


* Previous ERP system knowledge preferred.

JDE/AS400 experience preferred.


* Previous CRM experience preferred.


* Creative, hands-on problem solver that b...