Staff Assistant I - Performance Improvement (N101)

Salary Range: $21.75-$30.44 per hour

SUMMARY

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health care system in the USA. DHS is an integrated health care system, operating 26 health care centers, 4 acute care hospitals, a range of community programs, and providing health care to people in LA County’s juvenile justice and jail systems.

Across the network of DHS’ directly operated clinical sites, and through partnerships with community-based clinics and programs, DHS cares for approximately 800,000 unique individuals each year, employs over 22,000 staff members, and operates an annual budget of $5 billion.

Housing for Health (HFH) is a program office within DHS Community Programs. HFH was created in 2013 to address the unique needs and challenges faced by vulnerable people experiencing homelessness to flexibly fund support in obtaining and maintaining housing with dignity.

HFH is a key stakeholder and supporter of the Los Angeles County Homeless Initiative recommendations to address and combat homelessness in all communities across Los Angeles County.

The HFH Permanent Supportive Housing unit (PSH) works in partnership with contracted agencies to permanently house people and provide non-time limited Intensive Case Management Services (ICMS) to housed and unhoused individuals who are experiencing or are at risk of experiencing homelessness. Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.

The Staff Assistant I role in PSH unit is responsible for performing an array of general administrative/technical assistance and highly specialized clerical duties, tasks, and functions for executive leadership, management, and/or personnel, as required.

The position shall function in a support capacity performing duties that are limited in scope and difficulty in which specific guidelines and/or instructions should be followed/applied.

The position may require occasional travel to all Los Angeles County SPAs to attend various meetings with HFH community/contracted agencies and/or to attend/participate at off-site HFH related meetings, conferences, etc., as applicable.

The Staff Assistant I for this employment opportunity will be assigned to the following team within the HFH PSH unit: Performance Improvement.

The Performance Improvement (PI) Team is responsible for designing products and tools, providing technical assistance to ICMS practitioners, and leading overall quality improvement support.

Key activities under the PI Team include but are not limited to: tracking and analyzing data sets, developing reports, visual aids, and other tools, data reconciliation projects, joining meetings as subject matter experts, and piloting new approaches.

The candidate selected for this position will work within the PI Team to perform outreach and provide direct technical assistance to ICMS practitioners.

ESSENTIAL Skills & Responsibilities:


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