Assistant Staff Analyst, Health (C111)

Salary Range: $35.23-$50.83 per hour

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).  HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County’s effort to address and combat homelessness in the communities residing within Los Angeles County.

The Assistant Staff Analyst, Health Services (ASA) will be housed under HFH’s Permanent Supportive Housing (PSH) division in the Housing Retention & Engagement unit (HRE), specifically to oversee Agency Engagement and System Coordination, with specialization in contractors servicing people living with HIV/AIDS. This unit plays a critical role with contracted Intensive Case Management Service (ICMS) providers, other external service and housing partners who are responsible for providing permanent supportive housing and intensive case management services.

The HRE unit focuses their work on ensuring over 22,000 slots with participants receive high quality services by monitoring client level files on an ongoing basis.

This position works with a team of analysts who interface daily with contracted ICMS providers and solve complex participant issues to retain permanent housing. The Assistant Staff Analysts also have a deep understanding of the role this team plays in the CalAIM policies and operational workflows and how it impacts service delivery and is adept at data analysis. They will assist in creating good relationships with contracted ICMS agencies, work closely with service partners to provide integrated services through partnerships with the Department of Mental Health and Public Health, research and make available pathways to services of other County departments to ICMS participants, work closely with rental subsidy partners to ensure participants do not lose their housing, troubleshoots and finds resolution to challenging participant issues that get elevated by the Board of Supervisors and other concerned elected offices, assists in structuring case conferencing of challenging participant cases, and assists in collaborating closely with the HFH clinical team.

This position will work in a team structure with other analysts to oversee the day-to-day work.  Additionally, they will assist in implementing policies and work with HFH leadership to create strategies to ensure ICMS providers deliver effective and high-quality services that will result in improved outcomes, demonstrating the effectiveness of housing people in permanent supportive housing and keeping them from falling back into homelessness. 

ESSENTIAL FUNCTIONS

Essential Functions will include, but are not limited to, the following:


* Provides direct client services and will be the primary point of contact for ICMS providers.


* Collaborates in the development and implementation of new prog...