Loss Mitigation and Charge-Off Recovery Specialist – Direct Consumer Lending

We are seeking a Loss Mitigation and Charge-Off Recovery Specialist for the Credit Solution Department.

The Loss Mitigation and Charge-Off Recovery Specialist is accountable for facilitating the mitigation of loan losses and defaults to Credit Human.

The incumbent will coordinate the effective and efficient recovery of money owed on secured and unsecured charged off accounts, to eliminate and/or reduce loan default deficiency.

This will include the negotiating settlement arrangements on deficiency balances, prior to and after legal proceedings.

Additionally, the incumbent is accountable for recording and registering the necessary documentation to proceed with legal actions, to recover monies owed to the credit union, including abstract judgments, garnishments, and writs of execution. 

If you have at least 5 years of collection, charge-off or consumer finance experience, you should apply right away!

Highlights:


* Maximize opportunities to achieve monthly charge-off recovery dollar objective as defined by manager


* Ensure all monies collected are promptly and accurately applied to a member’s account


* Attain, negotiate and collect monthly settlements of charge-off balances objective as defined by management


* Ensure thorough monitoring and auditing of the outsourced/referred vendor or attorney legal collection efforts


* Effectively set expectations to results of the outsourced/referred legal proceedings such as Judgment filing, Writ of Executions, Writ of Sequestrations, charged off loan recoveries and collection efforts


* Maintain accurate and updated Charge-off and Recovery Database to ensure current information obtained for locating members and all property liens for judgments remain intact or are renewed until account balance has been paid or settled

Experience:

    Required


* 5 years of collection and charge-off experience in auto, mortgage or consumer finance or comparable customer service experience working in a credit union, bank or other consumer finance company


* Thorough understanding and knowledge of collection and bankruptcy regulatory and judgment laws, practices and procedures governing collection practices in Texas, including knowledge of the Fair Debt Collection Act and collection law regulations


* Knowledge and prior experience of attending virtual/in person court hearings, mediation as needed for negotiation of settlements on Judgments


* Knowledge of how to audit and contribute to filing petitions or preparation of court documents to include Judgment filing, Writ of Executions, Writ of Sequestrations, charged off auto loan recoveries and collection efforts


* Ability and knowledge to evaluate, work and refer cases (charged-off loans) to attorney to pursue collection litigation in connection with the consumer debt


* Knowledge of quality and vendor or attorney management and thorough monitoring and auditing of the outsourced/referred vendor or attorney legal c...