Proj Mgr - Compliance

Description & Requirements

Maximus is looking to hire a Project Manager of Compliance to support the AidVantage Program under the FSA Department of Education portfolio.

Provide compliance support to assist Servicing Operations and IT staff by addressing compliance related questions, conducting research and providing interpretational guidance associated with laws, regulations and policies, and remediation efforts.

Must have prior Student Loan servicing Experience

Essential Duties and Responsibilities:

- Responsible for managing Internal and External Audit programs by reviewing existing processes and making recommendations to ensure controls are in place.

- Manage, report, track, and respond to all Quality and Compliance initiatives.

- Investigate compliance issues discovered through audits or incident reporting to determine the severity and corrective actions needed.

- Schedule and provide ongoing staff training regarding quality and compliance topics.

- Actively participate in ISO 9001 certification and re-certification, and support the Quality Management System to ensure compliance to established Policies, Procedures, and the ISO9001 Standard.

- Initiate changes as required to maintain compliance.

- Perform other duties as may be assigned.

• Provide compliance support to assist Servicing Operations and IT staff by addressing compliance related questions, conducting research and providing interpretational guidance associated with laws, regulations and policies, and remediation efforts.

• Ensure proper tracking, resolution and restoration is conducted in instances of non-compliance and effectively report pertinent issues to senior management in a timely manner.

• Monitor and document system and procedural enhancements implemented to comply with applicable laws, regulations and policy requirements.

• Participate in and understand requests from Customer Communications for compliance review of current and new letters/customer facing verbiage which require regulatory and compliance review.

• Manages, administers, tracks and supports compliance and audit projects as assigned.

Prepare and maintain project plans and compliance tracking mechanisms to ensure risk areas are remediated by the defined due date.

• Provide direction and leadership guidance to business units on a variety of projects and audits.

• Communicate progress and issues to appropriate Servicing Operations and IT management.

• Identify potential risk or issues and communicate to appropriate business owners and management.

• Make decisions related to activities/issues to ensure project deliverables are achieved.

• Responsible for tracking all on-going audits.

• In conjunction with Legal Compliance, assist with coordination of audits with external auditors, state regulators, and governmental agencies.

• Negotiate audit terms and schedules to ensure availability of dedicated resources.

• Research, evaluate, and develop logical conclusions to...