Wave Planner

Primary Responsibility :

Responsible for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels.

What You'll Do :

• Resolve order product shortages

• Manage order cuts and communicate to customers

• Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times

• Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors

• Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order

• Run labor reports and review with Dock Supervisors and Office Manager

• Review/update base priorities weekly to reduce manual priority changes in the work queue

• Review/update LTO home work zone assignments along with Operations Manager

• Review/Update product code velocity zone assignments along with Operations Manager

• Review/update optimal static and dynamic pick locations along with Operations Manager

• Actively participate in continuous improvement projects and safety programs

• Continually evaluate effectiveness of systems and recommend changes where appropriate

• Troubleshoot and correct systems problems

• Train all levels of users on relevant systems

• May resolve product order shortages.

• May manage order cuts and communicate to customers.

• Follow attendance policy, show up for work on time and ready to work assigned shift.

• Other duties as requested

What Experience and Education You Need :

• High school diploma or general education degree (GED) preferred, or at least one year related work experience.

What Could Set You Apart :

• Ability to work in fast-paced, deadline-oriented environment.

• Good customer service skills

• Proficiency with basic PC software and Americold systems

• Ability to communicate effectively with variety of individuals

• Ability to pay close attention to detail.

• Strong communication skills.

• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.

• Knowledge of Warehouse Management Systems.

• Knowledge of Microsoft Office Suite.

• Desktop computers.

Physical Requirements :

• Requires the ability to sit for long periods of time, with frequent interruptions

• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending

• Requires manual dexterity with normal hand and finger movements for typical office work

• Talking, hearing, and seeing are important elements of completing assigned tasks

• May require travel by automobile and airplane up for business

• May require a visit facility ope...