Document Processing Administrator, Bilingual Spanish (Hybrid - Richmond, VA)

Description & Requirements

Maximus is currently hiring for Spanish-Bilingual Document Processing Administrators to join our Cover VA team.

This is a hybrid position that requires you to work both onsite in our Richmond, VA offices 2-3 days per week as well as remotely.

The Document Processing Administrator will be responsible for entering data into the state system for Cover VA Medicaid applications and renewals.

This rapid data entry role includes receiving daily inbound calls to obtain new addresses for mailings, meeting production goals, maintaining attention to detail, and ensuring data entry accuracy.

The first 4 weeks of training will be remote with equipment provided.

Why Join Maximus?

- Competitive Compensation: Quarterly bonuses based on performance included

- Paid Time Off Package: Enjoy PTO, Holidays, and Sick Leave,

- Comprehensive Insurance Coverage: Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning: Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Holistic Wellness Support: Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform: Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement: Invest in your ongoing education and development.
- Employee Perks and Discounts: Additional benefits and discounts exclusively for employees.

- Maximus Wellness Program and Resources: Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:
- Assist the Document Processing Supervisor in providing supervision to Document Processing Staff.
- Assist Document Processing Supervisor in overseeing all Document Processing activities, including incoming mail, outgoing mail, document scanning/imaging validation, and document routing.
- Assist Enrollment & Eligibility Manager in ensuring that waiver applications are processed efficiently and accurately.
- Assist with training of the Document Processing Staff with Mailroom, Imaging, and Forms Processors.
- Report any issues, concerns, and/or problems to the Document Processing Supervisor.
- Verify accuracy of mailings on a daily basis.
- Review incoming documentation from Physicians, Area Agencies on Aging and Enrollment Brokers for completeness.
- Perform Document Processing Admin duties as needed.

- Data entry experience preferred.
- Must be able to read, write and translate fluently in English and Spanish.

- Residency within 50 miles of Richmond, VA preferred.

Minimum Requirements

- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experie...