Rental Manager

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Are you a driven professional looking to jump start your career? Then come join our growing team! We are a leading provider of compact equipment for global construction, rental, landscaping, agriculture, grounds maintenance, government, utility, industrial and mining markets.

With 11 locations in Missouri, Illinois, Indiana, Kentucky and Tennessee, we strive to empower our customers to do their jobs more efficiently and effectively. 

Since opening our first location in 1990 we have gradually expanded, with 11 locations in 5 states and over 200 employees.

Bobcat is looking for people dedicated to providing outstanding customer service to ensure long, reliable equipment performance.

Even though the company has grown, we take great pride in maintaining family-owned and operated values and attitude.  

Essential Functions:  

Responsible for Rental Department profitability 


* Responsible for budgeting and forecasting, regularly reviews inventory levels, missed opportunity reports, fleet utilization, and Rental Department related expenses.  



* Responsible for the forecasting of rental inventory additions and deletions. 

Administrative:  


* Meets daily with Rental Department key employees to prioritize customer service issues. 



* Responsible for assessing the need for and hiring new Rental Department staff and performing periodic employee reviews. 



* Schedules and coordinates all internal development and training for Rental Department staff (based on individual needs assessment). 



* Verifies and signs off on Rental Department timecards, sales/rental commissions and other payroll related issues. 



* Responsible for maintaining good “housekeeping” conditions for the department. 



* Responsible for the accuracy of all invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc. 

Parts Counter/Sales  


* Provide superior customer service, in person and over the telephone. 



* Ability to solve problems, yet use appropriate discretion in referring situations to other personnel  



* Awareness of customer base and unique applications  



* Knowledge and ability to monitor inventory and actual parts on hand  



* Coordinate with Sales, Service and Rental departments to ensure customer satisfaction  



* Crucial conversation and negotiation skills  



* Responsible for market segment penetration, adding new customers, and maintaining existing customer base. 



* Periodically reviews the competition, suggesting adjustments to prices and offerings. 



* Communicates with the dealership Sales Team in regarding sales leads. 



* Communicates with Corp.

Rental Manager on rental invento...