Emergency Response Agent

Overview

170+ Years Strong.

Industry Leader.

Global Impact.

At Pinkerton, the mission is to protect our clients.

To do this, we provide enterprise risk management services and programs specifically designed for each client.

Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions.

Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Emergency Response Agent, assigned to one of Pinkerton’s largest global clients, will provide for the welfare, physical protection, and security of the client’s property, reputation, and personnel while performing armed campus assignments.

Responsibilities



* Represent Pinkerton’s core values of integrity, vigilance, and excellence.


* Provide armed protection and other security-related functions for the client's campus assignments.


* Identify suspicious activity and potential “bad actors” and determine appropriate course of action.


* Deter criminal activity and mitigate liability.


* Conduct basic physical security risk assessment of campus weekly and document key findings.


* Respond to critical situations, fire, and emergencies while providing medical support, as necessary.


* Liaise and coordinate with first responders to ensure thorough transfer of situational information.


* Deescalate tense situations or individuals that may include armed threats and/or assaults that arise at the client's campuses.


* Participate in crisis planning and recommend solutions.


* Complete reporting for daily operations, suspicious activity, incident, shift logs, pattern of life reports, and/or medical treatment.


* Operate and maintain protective, operations, and communications equipment and promptly identify and escalate deficiencies/failures.


* Communicate regularly with security program stakeholders.


* All other duties, as assigned.

Qualifications

Bachelor’s degree with at least ten years of armed campus protection and/or law enforcement experience.

Valid New York CCW, Guard License, Pistol License, and completion of state-approved course and certification for chemical agent/OC/pepper spray are required.


* Tactical medicine training, preferred.


* CPR/First Aid certification.


* Effective written and verbal communication skills.


* Able to apply independent judgment appropriately during adverse and/or stressful situations.


* Able to interact effectively at all levels and across diverse cultures.


* Professional appearance and demeanor.


* Concierge-level customer service skills.


* Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
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