Agent

Overview

170+ Years Strong.

Industry Leader.

Global Impact.

At Pinkerton, the mission is to protect our clients.

To do this, we provide enterprise risk management services and programs specifically designed for each client.

Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions.

Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

Responsibilities



* Represent Pinkerton's core values of integrity, vigilance, and excellence.


* Provide the client with concierge-level security at the company location and/or events.


* Deescalate tense situations or individuals that may arise.

Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.


* Conduct quality investigations and complete investigative reports.


* Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.


* Transport the client to and from company location and/or events.


* Secure the client's residential perimeter.


* Review CCTV, manage access controls, and respond to alarms, as needed.


* Identify and escalate equipment deficiencies/failures.


* All other duties, as assigned.

Qualifications

High School Diploma or GED with a minimum of 3 years law enforcement, military, and/or security experience.

CA guard card is required.

Competencies:


* Law enforcement, military, and/or security experience.


* Concierge-level customer service experience.


* Able to complete through and accurate investigations and reports.


* Access control systems, CCTV, alarm monitoring experience.


* Strong problem resolution skills.


* Able to interact effectively at all levels and across diverse cultures.


* Solid verbal and written communication skills.


* Computer knowledge; Microsoft Office.

Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions.

In addition to other demands, the demands of the job include:


* Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.


* Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.


* Exposure to sensitive and confidential information.


* Ability to handle multiple tasks concurrently.


* Exposure to stressful situations, such ...