Sr. Customer Support & Operations Analyst - Johnson and Johnson MedTech, Aesthetics and Reconstructi

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Sales Enablement

Job Sub Function:
Sales Operations & Administration

Job Category:
Professional

All Job Posting Locations:
US331 CA Irvine - 31 Technology Dr

Job Description:

Johnson & Johnson MedTech is currently seeking a Senior Customer Support Analyst to join the Aesthetics and Reconstruction team located in Irvine, CA.  

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.

Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world.

Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver significant solutions – depends on how well we understand and meet the diverse needs of the communities we serve.

Which is why we cultivate a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at https://www.jnj.com/. 

The Senior Customer Support Analyst supporting Aesthetics and Reconstruction is the liaison between Customer Support and the Aesthetics and Reconstruction organization in the strategic design, development,  & execution of commercial programs to accelerate growth.  This individual is responsible for program execution related to customer experience, account management and end-to-end business process review to identify and address opportunities for operational, financial, and technological improvements/efficiencies.

Responsibilities include providing subject matter expertise in the areas of order and program management and demonstrating detailed understanding of the business to support commercial objectives, strategy, and current programs and pathways.

DUTIES & RESP...