Day Program Manager

 The Day Program Manager works directly with people with Intellectual Disabilities, by overseeing the daily operations of day services, both in facility and community-based supports.

This position directly supervises Direct Support Professionals (DSPs) and Senior DSPs (if applicable).  Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs.  This position is responsible for ensuring all applicable regulations and Penn-Mar policies and procedures are met. 

Requirements 


* AA degree and 4 years related experience required or


* BA degree and 2 years related experience required or


* Master’s degree and 1year related experience required


* Two years’ experience supervising others required for external candidates

 

 

·       Professional verbal and written communication skills (i.e., discussions during team meetings, regularly reading and responding to emails)

·       Proficient with interpersonal and relationship building skills, and able to maintain effective relationships with other team members, supervisor, and others in the organization

·       A valid driver’s license for 2 years required and maintain Penn-Mar’s acceptable driver requirements as outlined in Team Member Handbook

·       Excellent organizational skills and attention to detail

·       Strong analytical and problem-solving skills

·       Positive role-model for others and able to work on a team

·       Commitment to creating a respectful and collaborative environment

·       Flexible in changing environments

·       Ability to prioritize tasks

·       Ability to function well in a high-paced and at times stressful environment

·       Experience in or willingness to learn a variety of software applications is required including documentation software and other case management software. 

 

·       Directly supervises DSPs  and Senior DSPs (if applicable)

 

Day Program Manager Responsibilities

 

-          Demonstrate an understanding and commitment to Penn-Mar’s Leadership Philosophy, which includes weekly 1:1 meetings with direct reports

-          Responsible to hire, train, onboard, provide oversight and feedback to DSPs in the execution of their duties in their assigned programs 

-          Complete introductory and annual performance reviews for DSPs, fostering a culture of feedback and accountability within the program.

-          Be knowledgeable about current policies and procedures and ensure team members are adhering to policies and procedures

-          Maintain professional relationships with all stakeholders, i...