Vice President Product Delivery Manager - Credit and Identity

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Connected Banking, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities



* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery.


* Develops and produces comprehensive Delivery & Release Management Performance Documentation to track progress, identify areas for improvement, and ensure transparency in product delivery processes


* Ensures all product delivery processes adhere to internal compliance standards, conducting regular reviews to measure adherence to compliance requirements, documenting findings, and implementing course correction actions as necessary


* Evaluates and enhances delivery and release readiness processes and decision-making frameworks, to recommend improvements that streamline operations and optimize team performance


* Coordinate and manage stakeholders to ensure smooth delivery of product features.

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area


* Demonstrated ability to execute operational management and change readiness activities


* Strong understanding of delivery and a proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management, in addition to deployment processes and strategies


* Proven organizational skills with a high level of proactive, personal initiative, strong work ethic, and ability to work independently and across functional teams


* Exceptional critical thinking and analytical skills


* Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment


* Strong communication and interpersonal skills


* Customer focused with the ability to tur...