Director, People and Culture

Join SoftWriters on our mission to Empower LTC Pharmacy, Save Lives.

As the number one provider of long-term care pharmacy software, we take pride in crafting sophisticated solutions that enable pharmacies to deliver exceptional patient care to the most vulnerable population in the U.S.

At SoftWriters, we're dedicated to fostering an environment where excellence thrives, earning us a Top Workplace designation in Pittsburgh for five consecutive years.

SoftWriters isn't just a workplace; it's a community where individuals come together to learn, grow, and succeed both personally and professionally.

We believe in the power of collaboration, innovation, and unwavering ethical conduct as the cornerstones of our success. If you're passionate about making a meaningful impact and being part of a dynamic team, then SoftWriters is the perfect place for you to thrive. 

Overview:

The ideal candidate will thrive in a highly collaborative environment and will have demonstrated experience with fostering a vibrant workplace culture, enhancing employee engagement, and implementing impactful people strategies.

As a player-coach, the Director will lead a variety of strategic and tactical HR projects aimed at enriching the overall employee experience, optimizing talent retention, and streamlining HR technologies and workflows.

This dynamic role will report to the VP of People and Culture and will provide motivating leadership and support to a team of 1-3 individuals.

Key Responsibilities and Job Duties:


* Provide leadership support for new-hire onboarding processes in collaboration with the internal recruiter and people leaders.


* Deploy effective performance management and talent process with clear and concise communications, milestones, education, and training for all key stakeholders.


* In collaboration with VP of People and Culture, develop and implement needs-based career and learning development programs leveraging a mix of learning tools and resources.


* Serves as coach and facilitator to ensure growth, development, advancement, and succession.


* Effectively navigates balanced employee relations and provides timely guidance and support to people, leaders, and team members.


* Lead and oversee all aspects of HR operations related to the employee life cycle; Partners with key internal stakeholders to deploy and maintain effective HR systems and operational processes that support organizational needs; Optimize and maintain People Team technologies platforms (i.e., UKG, Lattice) and MS Office programs.


* Ensure the company practices and policies comply with all federal, state, and local employment laws; Assist with maintaining and updating people policies and employee handbook at least twice annually.


* Administer the annual employee engagement survey and after-action process.


* Monitor and analyze People Team metrics and analytics to drive data-driven decision making.

Skills and Competencies:


* Natural c...