Laboratory IT Technician

Intertek is a leading provider of Assurance, Testing, Inspection and Certification solutions globally, is searching for a Laboratory IT Technician for our St.

Rose, LA location.

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day.

Intertek is the trusted advisor to many of the world's leading brands, companies and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence.

Intertek services take us into nearly every industry, from textiles, toys and electronics, to building, heating, pharmaceuticals, petroleum, food, and industrial.

We derive competitive strength from our employees' cultural values and relationships within the communities in which they live and work.

Our commitment is to honor the individual strengths of all employees and help them reach their potential.

Laboratory IT Technician

Overview:


* This Laboratory IT Technician position is responsible for maintaining and proactively managing the Laboratory and Analytical (LAB) computers and associated software and systems in operating condition.


* In addition, providing Deskside support for escalations and project work.

Reporting to LIT Team Lead / Country IT Manager.

Here's What You'll Do On The Job:


* Maintain all LAB computers integrity


* Perform administrative tasks as required to LAB systems


* Provide technical sales assistance as required


* Train other IT and business staff as required on LAB systems


* Perform implementation and maintenance of LAB computers and software as required


* Analyze the effectiveness and efficiency of existing systems; develop recommendations for improving or further leveraging these systems


* Perform LAB and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies


* Maintain central repository of all site-specific LAB equipment


* Practice LAB asset management, including maintenance of LAB inventory and related documentation and technical specifications information


* Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems


* Monitor and test system performance; prepare and deliver system performance statistics and reports


* 3rd line support of Intertek's desktop computing


* Work with internal customers to provide system solutions


* Work with regional and global engineering teams for site specific IT infrastructure support


* Troubleshoot and resolve escalated issue tickets


* Write effective technical documentation as assigned


* Ensure adherence to company IT standards for systems


* Ensure adherence to company IT processes, such as change management

Here's What It Takes To Be Successful In This Role:


* Degree in Information Technology, or the equivalent in ter...