Certified Peer Specialist - Warmline

Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, rehabilitative, and behavioral health - are delivered through a network of national and international affiliates.

This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Description: It is the responsibility of the Warmline Peer Specialist to provide direct non-crisis supportive services to consumers living in agency residential programs, supported living programs, contacting the Warmline, or participating in the clubhouse programs.

Schedule Details: Part-Time, weekday and weekend shifts availableLocation: Exton, PAProgram: Valley Creek Crisis Center - WarmlineJob duties:


* Possess knowledge of the processes for recording and reporting billable services.


* Maintain accurate records of billable services provided and submit records promptly as
dictated by the program.


* Possess knowledge of supervisory protocols and schedules


* Report to supervisor at regularly scheduled times as determined by supervisor


* Report problems, questions, and concerns to supervisor at other times as needed


* Possess knowledge of regulations and standards of the agency, state, county, payers, Joint
Commission, and other program stakeholders.


* Participate in development of Professional Development Plan


* Provide Human Resources Department with current clearance and training/CEU documentation,
and other documentation upon request.


* Possess and maintain a current driver's license in your state of residence, if applicable.


* Possess and maintain valid automobile insurance, if applicable


* Monitor effectiveness of own service delivery based on outcome measures including Perception
of Care Scale, consumer satisfaction surveys, and progress notes/service reviews.


* Inform supervisor about issues or questions relation to program operation


* Write internal Incident Reports and submit to supervisor within 24 hours.


* Notify Incident Point Person immediately if incident is reportable in HCSIS.


* Notify supervisor or on-call designee of all incidents in prescribed time frame.


* Maintain professional relationships with consumers, payers, and community support service
representative and agencies.


* Ability to assist consumers in development and implementation of Wellness Recovery Action
Plan (WRAP).

Minimum Requirements:
Experience and/or Education:


* High School Diploma or Equivalency


* A current or former recipient of mental health services (any setting) and a willingness to
acknowledge this experience to consumers and others a...