Staff Assistant I - Safe Services

Salary Range: $21.11-$30.44 per hour

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).  HFH supports the Los Angeles County Homeless Initiative recommendations support the County’s effort to address and combat homelessness in the communities within Los Angeles County.  

In June 2022, the Los Angeles County Board of Supervisors directed HFH to collaborate with several other county departments, the CEO Homeless Initiative, and the City of Los Angeles to develop the Skid Row Action Plan (SRAP)- an intentional, and targeted plan aimed at addressing the crisis of homelessness on Skid Row which has been exacerbated over time due to decades of institutional racism.

The SRAP includes several strategies to address homelessness in this area, including the development of the Safe Services Hub.

The Safe Services Hub is a centralized, community-designed access point where a wide network of service providers will collaborate to offer comprehensive resources and support services.

These services are specialized to meet the diverse needs of the community, ensuring low-barrier accessibility and holistic care in one location.

The Safe Services Staff Assistant I plays a crucial role in Housing for Health’s Safe Services team, providing essential administrative support for project management.

Their responsibilities include budget oversight, program coordination, data entry, and personnel support—all aimed at directly benefiting people experiencing homelessness.

This role also assists with overall project coordination, ensuring that Safe Services leadership and stakeholders can effectively track and achieve key deliverables.

ESSENTIAL FUNCTIONS


* Performs highly specialized clerical and typing duties that require a working knowledge of specialized subject matter, as well as the use of initiative and judgment within procedural and policy guidelines


* Frequent data entry/input, compilation, and data retrieval on various HFH databases, programs, spreadsheets, systems, etc.


* Supports in the development of resources and tools utilized by Safe Services staff to track and assess project progress and needs.


* Supports Safe Services staff in the analysis of issues and problems as they arise and provides preliminary recommendations for solutions.


* Coordinates with appropriate HFH and other county staff in the ordering and delivery of program supplies as needed.


* Frequent communication, via email and phone, with contracted referring parties to ensure appropriate documentation is submitted and received.


* Frequent use of an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Teams, Adobe Reader, One Note, Outlook, Publisher, Skype, Outlook, etc.


* Screens telephone calls; furnishes requested information, refers inquiries, calls, and emails to others better qualifie...