Passenger Amenities Manager

Are you passionate about shaping the rider experience and making a visible impact in your community? As the Passenger Amenities Manager at PSTA, you'll play a key role in maintaining and enhancing our extensive network of bus stops, shelters, and amenities, ensuring safe, clean, and welcoming spaces for all passengers.

BASIC PURPOSE

·         Performs professional transit work relating to the development, maintenance and operations of the PSTA’s extensive network of fixed route assets encompassing 4,300+ bus stops, 65+ shelters, transfer centers/hubs, and performs related work as required.

·         Coordinates the activities of the PSTA external passenger amenity (bus stops, shelters, benches, trash cans, bicycle racks, etc.) asset maintenance program.

·         Plans and implements programs and activities to ensure that PSTA passenger amenities are properly tracked, inventoried, maintained, safe, and project a positive image to the general public.

ESSENTIAL FUNCTIONS

·         Work under the supervision of the Superintendent of Facilities but latitude is granted for the exercise of independent judgment and initiative.

·         Review passenger amenities for damage or repair needs and take corrective action to address issues.

·         Research amenities complaints and/or requests and coordinate viable solutions.

·         Provide direct oversight of all PSTA sub-contractors responsible for the preventive maintenance, cleaning, and general repairs of all external passenger amenities.

·         Provide daily work orders for jobs to be performed to maintain stops and shelters.

·         Visit construction sites for installation of passenger amenities to ensure assets are being constructed in compliance with design.

·     Work in a safe manner and reports unsafe activity and conditions.

Follow Florida safety policy and practices, and adhere to responsibilities concerning safety prevention, reporting and monitoring, as outlined in the ADAAG.

·         Report HASTUS changes to the Scheduling Department on a monthly basis to maintain accuracy.

·         Maintain accurate bus stops and amenities inventory.

·         Facilitate monthly committee meetings comprised of multiple PSTA departments tasked with reviewing amenity requests from the general public.

·         Monitor various programs such as See/Click/Fix and the “adopt a can” option for citizens requesting a trash receptacle at low ridership stops.

·         Coordinate and organize material, e.g.

maps, schedules, etc., by location to be placed throughout the County due to route changes and updates.

·         Perform all work duties and activities in accordance with PSTA policies and procedures.

·         Perform other related duties as required.

MINIMUM QUALIFICATIONS

·         Education: High School diploma/GE...