Branch Manager I

Basic Qualifications

Education/Training: High school diploma or equivalent is required.

Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills; strong organization, time management, and prioritization skills; a thorough knowledge of the features and benefits of all Company deposit and loan products and services; a working knowledge of Company operating policies and procedures; moderate computer skills; ability to lift up to 50 lbs.; visual and auditory skills; valid driver's license.

Experience: A minimum of three (3) years' experience in related banking and/or sales management position and two (2) years of supervisory experience OR successful completion of the Companys Management Training Program required.

General Responsibilities

Responsible for managing the Branch Office in order to meet the financial services needs of customers in the assigned community market area; supporting the Bank Secrecy Act; implementing strategies to achieve goals developed for the office; ensuring the office's compliance with operating policies, procedures, and outside regulatory requirements; directly supervising assigned personnel; actively identify, coach, develop, motivate and support employees to ensure superior internal and external customer service is being provided; providing periodic reports, may manage multiple offices.

Essential Duties

1.

Manages the Branch Office to meet the financial services needs of customers in the assigned community market area as follows:

a.

Works with Senior Leadership in establishing growth, sales, marketing, and profit objectives for their branch; provides input to these objectives and to the manner in which performance will be measured and controlled.

b.

Meets with customers regarding loan applications; follows-up with necessary documentation for determining acceptance of the application.

c.

Ensures that the branch office is properly staffed and that the staff is adequately trained with respect to product knowledge and sales/referral techniques.

d.

Ensures the office operations are performed within the guidelines of Company policies and procedures.

e.

Works with other departments to ensure the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault.

f.

In consultation with the Regional President and in alignment with Company initiatives, establishes specific sales and customer service goals for branch staff.

g.

Conducts weekly huddles covering updates on branch operations, sales, product knowledge, etc.

h.

Proactively partners with all lines of business to call on existing customers and new prospects within their market for additional sales and customer service opportunities.

i.

Creates/retains relationships with Centers of Influence for referral sources.

j.

Plays an active role in building the Companys presence i...