Director of People Services

TEXT ‘Work4ESGW’ to 773-770-4377 to apply

Apply at: www.esgw.org/jobs

Position Overview:
Easterseals-Goodwill (ESGW) is seeking an experienced Director of People Services to lead and support our Human Resources operations.

Located at the corporate headquarters, this role serves as a trusted partner for store managers, program managers, and employees across the organization.

At ESGW, we believe that our people are the heart of our business, and we are dedicated to supporting those who make our organization thrive.

This role involves overseeing daily HR functions, spearheading investigations, partnering with other department leadership on projects aimed at enhancing employee experience and organizational culture, and ensuring compliance with company policies and legal requirements.

Direct Reports:
People Services Manager, Benefits and HRIS Analyst, and Receptionist

Key Responsibilities:

Strategic Partnership and Leadership:


* Partner with store managers and program managers to provide guidance on HR-related issues, including employee relations, performance management, and workforce planning.


* Act as a strategic partner to organizational management, aligning People Services initiatives with site-specific and organizational goals.


* Address coverage concerns and offer procedural guidance for HR operations at the corporate headquarters site.

Operational Management:


* Oversee daily operations of the HR department, including onboarding, personnel file maintenance, and policy implementation.


* Ensure compliance with all local, state, and federal employment laws and company policies.


* Supervise and guide the administration of HR processes and procedures, partnering with the People Services Manager to complete process audits.


* Lead and conduct internal investigations, recommend solutions, and ensure timely resolution of employee concerns.

Employee Engagement and Development:


* Develop and implement HR programs aimed at enhancing employee engagement, retention, and development.


* Collaborate with leadership to drive HR projects that align with organizational goals and strategic initiatives.


* Facilitate training sessions and workshops for managers and employees on HR best practices, policies, and procedures.


* Partner with Talent Administrator and People Services Manager to support recruitment, onboarding, and retention processes.


* Communicate site staff training and development needs to department leadership.

Compensation and Benefits Administration:


* Collaborate with department leadership to administer compensation and benefits programs, ensuring competitive and equitable practices.


* Oversee benefits programs, including health insurance, retirement plans, and other employee benefits.


* Conduct audit reviews to ensure employees receive proper benefit notifications and enrollment assistance.

HR Technology and Analytics:


* Utilize HR information systems (HRI...