Account Executive Renewals, French Market

ABOUT THE ROLE AND THE TEAM:

We are a team of 80 Sales Representatives who love sales.

We provide extensive training and professional development opportunities for significant career growth.

This is not just a sales role-it is a consultative position where you will act as a trusted advisor to vendors.

As a leading marketplace in the wedding sector, we are the go-to reference for businesses operating in this industry.

This allows us to take a consultative sales approach, not only advising clients with personalized campaigns but also training them in marketing and sales strategies to help them grow their business.

RESPONSIBILITIES:



* Manage, renew and expand of the assigned client portfolio


* Training and consulting for clients: provide guidance and support to clients, helping them understand and leverage products/services to meet their business needs.


* Management of cancellation requests from dissatisfied customers, with the aim of recovering them


* Recovery of former customers, trying to dig into what the problems were in the previous campaign and find a solution that can better satisfy their needs, with the aim of making them our customers again for the long term

SUCCESSFUL CANDIDATES HAVE:



* Minimum 3 years of experience in sales and B2B client management (new business development, client retention, and account management)


* Strong commercial acumen and proven negotiation skills


* Excellent listening and communication abilities


* Highly results-oriented, determined, and team-driven


* A strong passion for sales and a proactive approach to feedback and continuous improvement


* Ability to work in multicultural, structured, and dynamic environments


* Native-level French and fluent English proficiency


* Excellent ability to organize your agenda and good ability to use Excel