Online Grocery Pick-Up Clerk
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
* Ability to work without supervision
* Ability to read shelf tags
* Basic math skills (i.e., counting, addition, and subtraction)
* Excellent oral/written communication skills
Desired Previous Experience:
* Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
* Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
* In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
* Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
* In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
* E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
* Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
* Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
* Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
* Read and follow directions given in the note section
* Ensure quality and freshness of all items chosen
* Communicate with customers via a portable phone and respond to calls in a professional and timely manner
* Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
* Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
* Process the orders through the point of sale (POS) system
* Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
* Maintain organization and cleanliness of staging areas and equipment
* Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
* Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
* Perform required opening and closing procedures
...
- Rate: Not Specified
- Location: Newton, US-KS
- Type: Permanent
- Industry: Finance
- Recruiter: Dillons
- Contact: Not Specified
- Email: to view click here
- Reference: 61814
- Posted: 2025-03-03 07:00:18 -
- View all Jobs from Dillons
More Jobs from Dillons
- Project Associate
- Maintenance Engineer
- Account Manager
- Field Sales Manager
- Dental Sales Executive (Chicago, IL) - Hybrid
- Manager, Provider Contracting - Cigna Healthcare - New England Market - Hybrid - MA, NH, VT
- RN Health Coach - Bilingual Spanish - Evernorth - Dallas TX
- Onsite Behavioral Health Counselor- Evernorth- Orlando
- HVAC Technician
- Pharmacy Technician Inbound Call - Work from Home, OH, IN & FL - Accredo
- Senior Advisor, Customer Marketing and Engagement - Hybrid
- Oncology Nurse Case Management Lead Analyst - Evernorth Health Services - Remote
- Accredo Staff Pharmacist - Remote (AZ, FL, IN, OH, TN)
- Fulfillment Lead Technician - Accredo
- Customer Service Representative - AZ & MA
- Client Manager; U500 (Hybrid; Sunrise, FL)
- Large Chop Saw Operator - Aerospace/Manufacturing (5:00 AM - 1:30 PM) (City of Industry, CA)
- Housekeeper - DHA Clinic, NAS Kingsville TX
- Management CEH - DHA Clinic, NAS Kingsville TX
- QC Manager - DHA Clinic, NAS Kingsville TX