Director of Employee Relations & Compliance

The Team:

The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company.

The Human Resources department is organized in three strategic pillars:


* Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.


* Human Resources Business Partners and Talent Acquisition: performance management, employee relations, recruiting and retaining talent, coaching and counseling.


* Talent Development: corporate social responsibility, Diversity, Inclusion & Family, learning and leadership development, internal communications, and employee engagement.

The Opportunity:

As the Director of Employee Relations & Compliance, you will lead the employee relations function in the US, ensuring consistent, practical, and compliant outcomes for all escalated employee relations matters.

You will work as a strategic, collaborative, hands on partner to ensure HR-related compliance across the organization.

You will identify, investigate, and resolve employee relations issues throughout the organization.

You will be responsible for establishing process and procedures for all investigations, as well as training to support other members of the HR team to lead employee relations investigations with consistency.

You will partner closely with HR Business Partners, Talent Development, Benefits, Internal Control, Legal, IT/Cybersecurity and Asset Protection.

You will ensure consistent awareness of all the current legal and regulatory requirements pertaining to employee matters.

You will identify trends across the organization and propose solutions to rectify identified issues.

This position will be based in our New York corporate office and will require travel as needed for onsite support in our locations across the US.

About the Role:


* Serves as a strategic leader of matters pertaining to employee relations and compliance.Provides hands-on employee relations support by maintaining both a physical and virtual presence in Corporate, Service Center, and Retail locations across the US.


* Oversees escalated and complex employee relations matters and recommends appropriate employment action to maintain a productive, positive work environment.


* Empowers cross-functional partners and business leaders to manage employee disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws.


* Implements standardized operating procedures for handling employee relations issues, ensuring consistency and fairness.


* Facilitates effective partnerships with HRBPs, Benefits, Legal, Internal Control, and Asset Protection teams to address issues holistically and proactively, recommends solutions to issues, counsels employees, advises managers on discipline proc...