Retail Sales Consultant

Job Description

Join our retail team with Comcast/Xfinity, home of one of the fastest-growing and most reliable mobile service providers! Are you the go-to person among your peers for technology advice? Always staying updated on the latest tech trends?

Comcast/Xfinity invites you to embark on the next phase of your career journey with us.

We're expanding our retail team and offering a long-term opportunity with fantastic benefits from day one.

Join us and help shape the future of mobile phone sales with Xfinity, renowned for being one of the fastest-growing and most reliable mobile service providers!

The ideal candidate for this role is a tech-savvy individual who excels at connecting with customers to create a customized solution for their home and mobile platforms.

As part sales expert, part mobile phone enthusiast, our Retail Sales Consultant consistently exceeds customer expectations.

Retail Sales Consultant Benefits:



* Full time and Part time (30 hrs per week) positions available


* Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision


* 401k available after 90 days


* Paid training


* Free Comcast/Xfinity courtesy services (cable, high-speed internet, etc.)


* Paid time off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment


* Tuition Reimbursement (where applicable)


* Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

Retail Sales Consultant Compensation



* Minimum Target Compensation (Base Pay plus Targeted Commission): $25.69/hr +


* Commission amount based on performance


* Uncapped commission structure!


* Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Retail Sales Consultant Responsibilities:



* Takes a customer-first approach with all customer interactions.

Listens and evaluates customer needs and provides appropriate solutions.


* Achieves sales and customer experience goals and objectives.


* Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.


* Performs operational and administrative tasks.


* Partners with customer care to resolve customer issues, as appropriate.


* Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.


* Complies with all company and retail operational policies and procedures.


* Completes training requirements and actively engage in team huddles and learning.


* Knows and understands sales compensation plan and its key elements.


* Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.

May be asked to work in alternate ...