Child Support System Modernization Analyst (Bid)

Description & Requirements



*Position is contingent upon contract award

*

We are seeking a Child Support System Modernization Analyst to play a key role in transforming our child support enforcement systems.

In this role, you will analyze, design, and support the modernization of legacy systems, ensuring they align with current regulatory, technological, and business requirements.

You will work closely with stakeholders, technical teams, and policymakers to streamline processes, enhance system functionality, and improve service delivery.

The ideal candidate has a strong background in business analysis, system modernization, and child support programs, with expertise in requirements gathering, process optimization, and stakeholder engagement.

If you are passionate about leveraging technology to enhance child support services, we encourage you to apply!

Essential Duties and Responsibilities:

- Deliver consulting project activities for various projects.

- Analyze complex data and identify patterns, recommend actions, and measure outcomes.

- Coordinate with technical staff to understand business requirements, specifications, and processes.

- Conduct market research and understand market trends.

- Create system functional specifications from business requirements.

- Interact with organization and client managers.

- Perform cost/schedule monitoring,
- Identify additional product and service opportunities in customer organization.

Minimum Requirements

- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

Additional Minimum Requirements:

- Child Support Systems Modernization experience required.

- In-depth data and problem analysis skills using industry standard means and tools.

- Ability to translate data into findings and communicate such to peers, management and clients.

- Experience writing detailed plans and reports and creating project deliverables.

- Ability to lead or work as a key member of a team with detail orientation.

- Expertise and currency in government human services, health and/or workforce organizations is required.

- Ability to quickly understand health and human service business processes and systems that support these processes.

- Experience creating functional specifications for system solutions from business requirements.

- Experience working effectively with a cross functional team.

- Experience in deadline-oriented work.

- Must possess exceptional organizational, interpersonal, written and verbal communication skills.

- Must be able to communicate effectively and professionally to all segments of the population.

- Proficiency in Microsoft Office Software including Word, Excel, Visio, Project and other computer software applications required to perform duties of this position.

Education preferred:

- Master's degree in related field preferred.

EEO Statement

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