Senior Applications Developer - Salesforce

Summary:
Reporting to the Director, Applications Development in a multi-faceted, multi-location academic setting, the Senior Applications developer designs, modifies, develops, writes and implements software programming applications and components; supports and/or installs software applications and components; works from written specifications and pre-established guidelines to perform the functions of the job and maintains documentation of process flow.

Responsibilities:


* Proficient in configuring Salesforce using workflows, Process Builder, validation rules, Formula Fields, Flow.


* Proficient in Salesforce security models like roles, profiles, permission sets, sharing rules.


* Proficient in building and managing customer and partner portals using Salesforce Community Cloud (Experience Cloud), enhancing user engagement and collaboration.


* Design, develop and implement custom functionalities using Apex, Visualforce, Lightning components, and other Salesforce technologies as required.


* Integrate Salesforce with external systems and third-party applications using REST APIs, SOAP, and middleware tools to streamline data flow and enhance overall business processes.


* Strong hands-on knowledge in writing highly optimized and bulkified Apex trigger and Classes.


* Understanding of the architecture, capabilities and constraints of Salesforce applications and platform.


* Support the testing process, including unit testing, integration testing, and user acceptance testing, to deliver high-quality, bug-free solutions.


* Good understanding of release and change management processes and tools.


* Create and maintain comprehensive technical documentation for all Salesforce solutions, including design specifications, configurations, and customizations.


* Participate in an on-call rotation to provide support during off-hours and weekends, as needed.


* Take ownership of resolving production issues swiftly and effectively to minimize downtime and ensure optimal system performance.


* Collaborate effectively with cross-functional teams, business stakeholders, analysts, and managers to understand requirements and design scalable and efficient Salesforce solutions.


* Exposure to Agentforce or similar AI-driven platforms is a plus, as it enhances Salesforce functionalities through automation, intelligent workflow optimization, and advanced customer insights.

Qualifications:


* Minimum 5 years of hands-on experience in Salesforce Development, showcasing a profound understanding of the platform's capabilities and best practices.


* At least 3 years of specialized experience with Sales Cloud, Service Cloud, and Lightning Web Components, along with proficiency in various Salesforce development tools.


* Strong analytical and problem-solving abilities, capable of understanding complex business requirements and translating them into effective technical solutions.


* Excellent communic...