Program Coordinator - Canada

Program Coordinator

Intertek is searching for an Program Coordinator to join our Business Assurance team in Canada.

This is a fantastic opportunity to grow a versatile career in Management System Certification

The Program Coordinator is responsible for supporting and performing Operational and Technical functions of the QMS Program

What you’ll do:

· Perform contract reviews and approvals, changes, amendments, withdrawals and suspensions as needed


* Assist with administrative projects and tasks


* Perform technical and certification authority reviews


* Make certification authority decisions


* Create certificates in French, English, Portuguese and Spanish as applicable


* Coordinate the exchange of documents regarding reports, etc.

to the appropriate supervisor or program manager as applicable


* Update iEnable database


* Responsible for the accuracy of output of certification decisions and the accuracy of database maintenance


* Familiarity with timelines and measurable objectives and ensure achievement


* Respond to all internal and external requests within 48 hours


* Monitor corrective action status for completion and assist with follow up to Manager, auditors or clients as applicable


* Track certificate status to avoid certificate expiry, utilize priorities lists


* Assist with providing report review feedback and mentor auditors for continual improvement.


* Assist with corrective action verification


* Assist with internal audits


* Assist with disputes and appeals

·

What it takes to be successful in this role:


* High School Diploma or GED; prefer advanced college coursework or business degree


* Prefer to be fluent in English and French, (in both verbal and written formats)


* Prefer background in certification industry, quality engineering or quality management or equivalent


* Prefer experience as a certification authority


* Experience with ISO9001


* Ability to achieve ISO9001 lead auditor status


* Prefer experience in ISO9001 auditing ie internal audits, 2^nd party audits, 3^rd party audits, supplier audits etc.


* Prefer ISO 17021 knowledge


* Excellent communication skills, in both verbal and written formats


* Ability and technical aptitude to learn various software programs and technical processes


* Must be able to multi-task; must be organized and detail oriented; must have excellent time management skills


* Must be able to work in a fast-paced, multi-tasking environment with shifting priorities


* Must be flexible, motivated and goal oriented


* Microsoft Office expertise


* Intranet databases knowledge


* Ability to travel for training, program meetings, and witnessing.


* Proficient computer skills


* Must be able to follow guidelines, procedures and instructions


* Must adhere to code of ethics and confidentiality requirements


* Timeliness and accuracy in pe...