Business Analyst Intern- Health Operations Support and Stabilization

Description & Requirements

The Business Analyst intern will work closely with Health Operations Support and Stabilization (HOSS) colleagues and collaborate with data and operational professionals to draft requirements, complete PM tasks such as tracking action logs, risk registers, and timelines, and monitor key performance indicators (KPIs) to determine business initiatives' success.

The position also analyses process performance using existing reporting capabilities in order to detect process performance problems and define improvements.

Essential Duties & Responsibilities:
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicates routine information in a clear and accurate way with internal & external contacts
- Ability to bring integrity and trust to all interactions and promote a culture that meets its commitments with high quality.

The Analyst is responsible for assisting in the development of all formal process documentation which includes process models, business requirements traceability matrixes, and use case documentation.

The position facilitates discussion among process stakeholders in order to elicit, analyze, communicate and validate requirements, process design, and business intelligence needs.

Essential Duties and Responsibilities:

- Perform impact assessments on process design, business requirements, and key process performance metrics that may result from proposed changes in policy or operational need.

- Evaluates the impact of systems and operation workflow changes to production reports and associated data analyses.

- Identify key measures and indicators of process performance used in process - centric reporting, how they will be presented to process stakeholders, and the actions needed to improve or correct performance.

- Understand and interpret reports and data and applies appropriate analytical technique and derives meaning and insight from resulting measurement.

- Establish effective and efficient formal and informal dialogue with systems analysts and subject matter experts to facilitate the understanding, clarification, and implementation of requirements and reporting needs in an agile development environment.

- Determine how a process should work and how changes in conditions, operations, systems, and other factors will affect outcomes.

- Oversee the transformation of policy and operational needs into structured business requirements.

- Ensure all required process documentation is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository.

- Analyze data and other information in order to conceptualize and define process problems and/or improvement opportunities.

- Define data requirements then gather and validate information, applying judgmen...