Control Manager-Commercial Banking

Join our dynamic Business Operations team and make a significant impact on the Payments business within Commercial Banking.

This role offers career growth opportunities and the chance to work on high-impact projects that shape the future of banking and sales.

Be part of a team that values innovation, collaboration, and excellence.

As a Control Manager within the Business Operations team, you will play a crucial role in supporting the Payments business of the Commercial Banking.

You will lead complex projects that drive operational improvements and manage risks, working closely with banking teams, subject matter experts, and senior leaders.

Your work will directly contribute to the success and growth of Payment Sales, Client Solutioning and Market Management teams.

The Commercial Banking Payments team serves Middle Market, Commercial Real Estate, Commercial Term Lending, Community Development Banking and Real Estate Banking businesses offering payments capabilities to clients.

You will be a key player in developing strategies, risk management, conducting risk assessments, and rolling out new business initiatives, ensuring the Commercial Banking remains at the forefront of the industry.

Job Responsibilities


* Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.


* Identify operational improvements and drive change management.


* Lead risk assessments, change management activities and new business initiative assessments.


* Serve as a subject matter expert in audits, compliance tests, and regulatory inquiries.


* Manage projects from scoping to execution, troubleshooting issues, and ensuring timely completion.


* Perform root cause analysis on operational issues and recommend solutions.


* Deliver solutions that address the needs of clients, customers, and stakeholders.


* Act as the primary point of contact for Treasury Sales, Client Solutions and Market Management teams requiring Business Operations involvement.

Required Qualifications, Capabilities, and Skills


* 3+ years of Commercial Banking experience


* 5+ years of experience in either Risk/Controls, Project Management or Process Improvement


* Ability to balance and prioritize multiple projects and deadlines.


* Strong analytical skills to assess large data sets and identify operational risks.


* Independent, comfortable dealing with uncertainty, and self-motivated with an ability to adapt and be flexible in a dynamic team environment


* Positive, team-oriented and with an ability to inspire those around them


* Strong interactive personal skills and ability to influence others for positive results


* Excellent attention to detail and a solutions-oriented mindset.


* Strong written and verbal communication skills.


* Ability to execute quantitative and qualitative analysis effectively.


* Bachelor's Degree.

Preferred Qualificat...