Zone Operations Specialist

COMPANY BACKGROUND

Love.

It's what makes Subaru, Subaru®.

As a leading auto brand in the US, we strive to be More Than a Car Company®.

Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow.

That's what we call our Subaru Love Promise®.

SUMMARY

This critical entry-level field position provides the opportunity to expose the employee to all significant field business areas, including Sales, Market Development, Marketing, Training, Fixed Operations, and Retail Operations.

The significant experience and responsibility of the position is to develop the skills necessary to progress into a Subaru Management Associate and District Manager.

MAJOR RESPONSIBILITIES


* Maintains responsibility for creating deck for retailer Planning for Success (PFS) meetings, Executive Kick-off meetings, and Grassroots meetings, which are all critical to the overall success of the Zone.

The purpose of these meetings is to communicate and establish significant goals and business plans in the key areas of the business relating to retail sales, hard parts, accessories, customer experience, Added Security, Starlink, digital, and TradeUp performance.

The creation of these decks requires compiling, organizing, and analyzing data for the information to be included.


* Event management and planning: Manages events, whose responsibilities include the selection of vendors, requesting and managing creative executions, and placing orders for "giveaway" and prize items.

Controls the inventory management of promotional items, opt-ins, brochures, and Subaru information.

Balances a significant budget, processes invoices from vendors, and proves numbers during the analysis with Accountants.

Independently manages the activities and responsibilities of employee volunteers and participating retailers.

Assumes responsibility for event vehicle inventory.

Develops contingency plans for events and independently and quickly responds to unexpected incidents.

Successful event management requires a focused, dedicated, hard-working individual with significant customer-handling experience, problem-solving skills, and a strong attention to detail.


* Executes and communicates analytics of program incentives, training initiatives, product launches, and workshops through the understanding of data to be used for Retailer contact visits.

Proper delivery to Retailers will result in improved business operations.


* Respond to and execute special projects from upper management in the Zone pertaining to creating reports and data analytics using all systems currently used by District and Zone staff managers.

Uses i-Exam, OBI, and Subarunet functionality pertaining to retailers.


* Maintains functionality and efficiency of zone office location.

Responds to and resolves, either independently or in consultation with subject matter experts, correspondence, complaints, querie...