Accounts Receivable Associate

Accounts Receivable Associate

Instrumart, 35 Green Mountain Dr, S Burlington, Vermont, United States of America Req #1048

Thursday, February 20, 2025

Company: Instrumart

About Us

"There's an engineer behind everything we sell."

This isn't just a tagline.

We have a team of 20+ applications engineers that serve as our primary sales force, troubleshooters, and technical support staff.

Yeah, we ask a lot of them but they're pretty smart.

If you know what you're looking for, you can quickly and easily go online or call us to place an order.

But, if you have a question or aren't entirely sure what you need or what might work best, then call us! Our engineer will work with you to find the best solution for your unique situation and, once you've made your purchase, they will continue to provide support for the life of that product.

Visit our Website: instrumart.com

JOB STATEMENT:

The Accounts Receivable Associate is a member of the Accounts Receivable Team handling the day-to-day Accounts Receivable duties.

This includes working effectively with other departments and sister companies, as well as dealing with a variety of people outside of Instrumart (customers, banks, etc.).

JOB DUTIES:


* Bills customers for all orders shipped daily


* Issues credit memos or refunds as needed


* Follows the corporate credit policy in regard to the credit granting, reporting, and updating process


* Makes sure tax procedures are followed


* Works on daily customer deposits/payments and associated duties


* Reviews orders for potential fraud using a variety of tools


* Verifies that credit card orders are processed correctly


* Maintains NetSuite customer database to ensure that information is current and accurate


* Assists the Credit Manager in making collection calls on past-due accounts


* Uses a variety of websites and programs to complete daily credit duties, including Dun & Bradstreet, WAWF, Exostar, Ariba, Coupa, and CyberSource


* Monitors shared emails to ensure all work is done accurately and in a timely manner

SECONDARY DUTIES:


* Cross-trained to provide back-up support to our accounts payable team

REQUIRED SKILLS:


* Technical aptitude.

You're tech-savvy and can quickly figure out new systems


* Excellent attention to detail and a capacity to work in a fast-paced environment


* Strong written and verbal communication skills.

You will be communicating with all of our internal departments on a daily basis, as well as our external customers, both over the phone and via email


* A customer service mindset.

You pride yourself on being helpful and enthusiastic about making a difference to our customers


* A 2-year Accounting degree or comparable work experience

PREFERRED SKILLS:

Experience working with NetSuite (or similar business management software/ERP), Dun & Bradstreet, WAWF, and/or experience with military contracts are all a plus

LOCATION:

This position is located in Sout...