Asst Branch Manager

Assistant Branch Manager

BENEFITS:  Medical, Dental, Vision, 401K

AHF Products has a job opportunity for an Assistant Branch Manager to be located in Asheville, NC.

Reporting to the Branch Manager, the Assistant Branch Manager is expected to maximize financial performance, operational efficiency, and customer satisfaction; and provide leadership, support and guidance to branch employees, operations and sales staff.

 Lead and direct all aspects of daily operations within the branch with emphasis on exceptional customer service, proficient process, cost control, and LEAN principles.

The assistant branch manager will drive creation, implementation and continuity of operational SOP’s, instill a mindset of driving sales and profits through efficient execution.

JOB DUTIES:


* Collaborate with team to create and implement SOP’s in all functional operations systems and processes.


* The Assistant Branch Manager is accountable for assisting in all facets of operation for each branch.

This includes team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency and new business development.


* P&L with emphasis on SG&A cost containment and delivery of stated goals of financial ratio benchmarks.


* Providing training, coaching, development and motivation to internal team


* Create a culture of accountability and encouragement.


* Develop annual budget/forecast, financial objectives and business plans


* Learn and assimilate LEAN and 5-S principles through all operational processes.


* Assure compliance and continuity to all processes, procedures, facility and equipment maintenance and inventory control.


* Establish and adhere to best practices and associated metrics.


* Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.


* Establish quarterly schedule/cadence of branch meetings.


* Monitoring regulatory compliance, quality control standards and ensuring safety.


* Other duties as assigned based on branch and location. 

JOB QUALIFICATIONS:


* BS/BA degree preferred.


* Minimum 5 years of experience in retail management or operations management.


* Strong attention to detail and organizational skills.


* Strategic and tactical thinking abilities.


* Excellent oral and written communication and good time management skills are required.


* Positive attitude and engagement with customers and internal employees.


* Adherence to all company policies and procedures.


* Ability to operate independently and take initiatives.


* Strong working knowledge of MS Word and MS Excel.


* Application of common sense, logic, & reasoning.


* Maintain professional appearance and behavior at all times.


* Excellent organizational skills with attention to detail.


* Strong problem-solving skills.


* Positive attitude and strong work et...