Field Service Engineer - Johnson & Johnson MedTech | Orthopaedics

Johnson & Johnson MedTech is currently seeking a Field Service Engineer to join our national team supporting VRAS (VELYS Robotic-Assisted Solution).

Region: Midlands area - Leicestershire, Nottinghamshire, Warwickshire, West & East Midlands.

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at https://www.jnj.com/

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.

Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world.

Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve.

Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

Role Purpose:

As a Field Service Engineer at Johnson & Johnson MedTech, you will join a new team focused on supporting Orthopaedic robotic and endoscopic equipment.

After completing your training, your responsibilities will include commissioning, performing planned and corrective maintenance, and participating in projects for integrating new robotic equipment.

You will leverage your expertise to foster long-term customer relationships and promptly address customer needs and concerns.

Joining us means being at the forefront of the evolving healthcare landscape.

What you will be doing:


* Commission new robotic equipment at hospitals.


* Perform corrective maintenance, address breakdowns, and identify root causes to maximize equipment uptime.


* Service robotic and arthroscopic equipment in the field.


* Conduct preventative maintenance on fluid management systems and ablation tools at the Leeds service center as needed.


* Communicate with customers and service coordinators to schedule and execute preventive and corrective maintenance and service bulletins.


* Act as the liaison between the company and customers on administrative and technical matters, fostering trust and relationships.


* Enhance troubleshooting skills and utilize diagnostic software to minimize breakdowns and provide customer feedback.


* Participate in regional and international forums to discuss issues related to J&...