Pre-Sales System & Architecture Expert

This role supports country sales teams in winning more business through the EAE (Ecostruxure Automation Expert) and assists customers throughout their project development cycles using EAE.

This position will have a focus on the water/wastewater segment.


* Demonstration & Training:
+ Showcase EAE features and functionalities to help customers with their applications and projects.
+ Conduct workshops and application-specific training sessions to promote EAE capabilities, ensuring customers understand how to design, organize, and execute code on EAE.
+ Build and maintain a demo area in your country/region (hardware and software) and personalize unique value propositions for customer use-cases.


* Architecture Implementation:
+ Implement and test customer architectures to demonstrate performance and mitigate risks, including on-site support for customers and sales teams.
+ Define code structures, objects, and develop key library elements (CATs) to simplify customer experiences and enhance user satisfaction with EAE.
+ Assess challenges and collaborate with the Incubator team to address them.


* Project Support:
+ Guide customers through the implementation phase, ensuring successful project execution and customer satisfaction by blending commercial and technical expertise.
+ Present outcomes to customers to encourage adoption and reduce risks.


* Feedback and Documentation:
+ Maintain a consistent feedback loop with the global EAE development team, representing the voice of the customer and country.
+ Document all processes and changes during customer engagements and create use cases and success stories from each project.
+ Share knowledge and best practices with customers and team members.


* System Integrator Development:
+ Support, develop, and train System Integrators in the region to act as execution partners for EAE.



* Degree in Electrical/Electronic Engineering, Computer Science, IT Programming, or Code Development.


* Background as an Embedded Software Engineer, ideally with a strong IT focus.


* Familiarity with IIoT and the convergence between IT and OT.


* Proficiency in Object-Oriented Programming, Windows and Linux development environments, Docker/Kubernetes/Swarm, virtualization, event-driven methodology, C# programming for HMI integration, and cybersecurity (SDL2, IEC62443).


* Networking experience (LAN, WAN, VLAN, managed switches, routers) and communication protocols (TCP/IP, Modbus, EthernetIP, Profinet, HTTPS, MQTT).


* Experience in programming languages: C/C++, Python, JavaScript.


* OT knowledge is beneficial but can be learned at Schneider Electric.


* Minimum of 3 years of experience in automation solution development and programming.

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