Director, Quality Operations

The Director of Quality Operations has the responsibility for implementing and maintaining the Quality Assurance and Regulatory Program at Actus Nutrition facilities.

This includes Actus owned facilities, toll manufacturers and key suppliers.  This role will work closely Actus Nutrition management to drive a Quality culture through training and awareness, continuous improvement and development of the Quality System and developing strong relationships with operations, customers, and external industry groups.

Essential Responsibilities: 


* Responsible for ensuring that Actus Nutrition manufacturing operations are performing as a highly aligned network.

Providing leadership for alignment of quality metrics and performance between Corporate Quality and Plant Operations.


* Develop and implement Actus Nutrition quality plan including strategies, goals and objectives that will achieve quality targets consistent with Actus strategic plan.


* Develop employee education programs for specified operations Quality Assurance teams to maintain high performance at the plant level


* Lead plant operations teams to achieve First Pass Quality targets.


* Work in tandem with the QA Managers and Operations to ensure all customer complaints are investigated and addressed in a timely manner.

Drive strategic projects to improve and prevent future occurrences.

Assist with communication to the customer/consumer.

Interact with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.


* Establish Quality Assurance Specifications for all products and ingredients and ensure that these specifications are met and adhered to and meet the cost-effective requirements for ease of manufacture and responsibility.


* Interface with suppliers, customers to ensure supplier compliance, customer satisfaction and lead corrective action.


* Support sales and business with key customer meetings, visits/audits and ensure follow up by the plant on any required quality/food safety action items.

Ensure the manufacturing sites can deliver on the expectations set forth in customer agreement, product formulations and finished good specifications.

Communicate any potential gaps.


* Work jointly with R&D on the development and commercialization of new products to ensure they follow company policies, SOPs, and specifications.


* Monitor trends in data that may lead to rejection or non-compliance.

Put preventive programs in place as needed.


* Serve as the primary quality control resource for problem identification, resolution, loss reporting and continuous improvement.


* Produce timely reports on quality related issues including topics discussed in periodic quality assurance and management meetings.


* Keep abreast of matters relating to the production methods, formulations, and application of the Company’s products.


* Remain current with federal regulations as they re...