Repairs and Maintenance Administrator

Repairs and Maintenance Administrator

Cumbria - hybrid with both home and office working 

Permanent, Full Time (37.5 hpw) 

Salary £23,464 per year, with brilliant benefits including a Health Cash Plan  

Home, a place where you belong.   

Are you an experienced Administrator, looking for a new role with a great employer? Then join us at Home Group.

You’ll provide excellent administrative support to our Repairs and Maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service. 

Typical day as our Administrator


* Ensuring our systems contain accurate, real-time information including maintenance works required on our customers’ homes


* Responding to customer, colleague, and supplier enquiries through our email inboxes, as well as answering telephone queries


* Using ‘our works’ order management and other systems to ensure all materials, equipment and subcontractor orders are updated


* Ensuring our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their allocated jobs


* Highlighting where job volumes exceed available resources and report accordingly so appropriate action can be taken


* Take pride in providing general admin support to the team or supporting the schedule work for our trade operatives 

Fancy going home each day knowing that you have helped change our customers lives for the better, you’ll do that here, working for one of the top ten Great Places to Work in the UK! 

What you'll bring


* Previous administration experience, working in a fast-paced Repairs and Maintenance team


* Good knowledge of, and able to use workforce planning systems


* An eye for detail, great at organising, planning, meeting deadlines and able to handle lots of different tasks


* A flexible approach, able to use own initiative and judgement


* Have a sound knowledge of Microsoft office

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team  

Looking for a job where you really belong? Where you can be, well you!  Bring your brilliant experience, and skills to help deliver amazing things for our customers.

You’ll join our fantastic team, who are here to support you as you make yourself at Home!  

About the job 


* Working Monday to Friday


* This is a hybrid role meaning that you'll work from home and from our office in Maryport


* Working hours are typically between 8.00 am to 5.00 pm, but we are flexible around this and happy to discuss alternative work patterns 

A place where you belong 

Great things happen when we can be ourselves at work.

We want all our colleagues to be who they truly are here.

Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. ...