Domestic Travel Coordinator - Veterans Evaluations Services

Description & Requirements

Maximus is currently hiring for Domestic Travel Coordinators to join our Veterans Evaluation Services (VES) team.

This is a remote opportunity.

The Domestic Travel Coordinator is responsible for facilitating timely scheduling of examinations by gathering and organizing travel arrangements with interested providers.

The DTC works with different teams and third-party facilities to coordinate scheduling exams in areas that lack adequate coverage.

Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:
- Reach out to providers to obtain availability to travel.
- Coordinate with scheduling team when needed to plan and arrange provider traveling plans.
- Oversee the schedules of traveling providers to ensure utilization.
- Reach out to per diem, prison facilities, or recruit Mobile Unit spaces to obtain and confirm appointment availability.
- Maintain communication with Provider Group Networks to ensure accurate billing, payment, and scheduling.
- Responsible for coordinating logistics associated with Veterans Claims Clinics and scheduling.
- Coordinate the delivery and training of equipment for specialty providers.
- Establish and maintain effective communication between the team and Regional Management.
- Coordinate travel and negotiate pay rates to schedule providers in areas of need, prison facilities, or at a Veteran's home location.
- Notify providers in a timely manner in the event of cancelled appointment or block times and dates.
- Seek VA approval for proposed Incarcerated Veteran and Home Visit requests prior to completing scheduling process.
- Assist with requests from Management, Regional Supervisors, and Travel Coordinator Supervisor.
- Promptly address emails and any voicemails on a daily basis.

Minimum Requirements

- High School diploma or GED required.

Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.

Home Office Requirements Using Your Own Equipment

- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)

- Preferred Windows or Mac (no Chromebooks)

- OS for Windows - Windows 10 or newer

- OS for Mac - Big Sur (11.01.1+); Catalina (10.15), MacOS (up to 12.5) or newer

- Connectivity to the Internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- USB plug and play wired headset with a microphone and noise suppression

- Private work area and adequate power source

- A second monitor is highly recommended for most positions

- Must currently and permanently reside in the Continental US

Home Office Requirements Using Maximus-Provided Equipment:

- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- Pri...