Customer Business Manager

Customer Business Manager

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

Led by Purpose.

Driven by You.

The Role

Reporting into the Head of Sales – COOP, ASDA, Morrisons, you will have full accountability for achieving sales growth, share and profitability for a customer portfolio mix we can align to your career ambitions and experience levels.

You will be responsible for building consumer-led joint business plans that facilitate sustainable growth, for both the consumer and Kimberly-Clark.

Through collaboration with your cross-functional team, you will be developing activation plans to help unlock the category opportunities you have agreed with your customer.

You will be a team leader to a Customer Account Manager where you will be responsible for key customer escalations and delivering a best in class coaching and development programme to ensure progression through the organisation.

 

You will use data to understand, interpret and own customer/channel performance, taking a proactive approach in quickly resolving any potential challenges to achieving objectives.

This is a truly exciting opportunity for someone who is passionate about progressing their career within the commercial function.

What will you bring to the team?

Outstanding individuals who are highly motivated and possess the following:

Skills:


* Strong customer focus, with ability to develop consumer-led joint strategies


* Proven experience of successfully forging and maintaining business relationships


* Able to present recommendations in an influential manner


* Excellent networking and stakeholder management skills with the ability to tailor commercial messaging to multiple levels in the KC and Customer hierarchy


* Strong commercial acumen - highly numerate, with strong analytical skills


* Solid communication, presentation and nego...